Customer Satisfaction Promise
We will gladly replace any wine that is damaged or flawed* within 21 days of purchase, as long as you return the bottle with at least 75% of its contents and you have your receipt or we can locate your purchase in your customer record. Within 10 days of purchase, Finewine.com will accept for store credit returns of unopened, unrefrigerated beer or wine that has no wear or damage to the bottle/package and is in condition to be resold.
* Sediment or crystals in the wine are naturally occurring and not an indication of spoilage. Each bottle of wine is unique and may carry individual characteristics. We can not refund or replace wine after 21 days, due to the importance of proper storage in preserving the integrity of fine wine.
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